Withdrawal / Return products
Wohpe Jewelry accepts the obligation to return and change products only in the following cases:
- if the product has been sent in the wrong colour,
- if the product has been sent with visible defect caused by the jewelry designer
If any of the above reasons apply, the e-shop takes over changing the product and sending it again without any financial burden on your part.
Returns and changes are not accepted in the following cases:
- You can not request a change in products because choosing the wrong color during the order.
- You can not request a change in products because you forgot to include something on the information you sent us.
- You can not request a change if you selected to buy a different product from the one you were intending to.
Refund is not possible.